This is a living document that will be updated as guidance evolves. Please check back often to ensure you are
working with the most up-to-date information. We are all working through the ever-fluctuating news and regular
changes to the COVID-19 State guidelines.
The ID Community should note that Innovation DuPage continues to deliver many services virtually over Zoom
Current Phase: 4
The health and safety of the ID Community as a whole is our top priority. We will foster a culture of safety.
We will follow science and the guidance of experts. We will not lead on this, but lag in moving from phase to
phase as we learn from others.
We will err on the side of more restrictive measures at the outset and relax them as we can. Returning to the
office space is a privilege and carries responsibilities each of us has to one another.
The safety of the ID Members, ID Team and the public who visit our facility remains our top priority. As such,
members and visitors who must conduct business in person will notice changes when entering the facility in
following the Illinois Department of Health guidance for reopening public spaces:
- Face coverings are required for all visitors to Village of Glen Ellyn facilities.
- Social distancing measures are in place requiring at least 6 feet of distance between all members,
visitors and staff.
- All visitors must enter only through the north entrance of the Glen Ellyn Civic Center (on Duane Street)
using the center door. Remaining doors can only be used as emergency exits.
- The ID slash card do not work on any other doors in the GE Civic Center.
- There are partitions at the public-facing department counters in the Civic Center to protect visitors and
staff, and hand sanitizer is available for use.
- IDHQ’s front door at the top of our stairs will remain closed all day from 8am – 4pm. Members will need
to utilize their re-activated slash cards in order to enter the facility.
- Innovation DuPage’s hours match the Glen Ellyn Civic Center hours 8am – 4pm. We have an
additional 30 minutes to exit the building before the doors are locked at 4:30pm.
- There are plastic partitions between working spaces (at least 6-feet apart) throughout IDHQ and the flow
of traffic is directed per signage.
- Seating is assigned by individual company and cannot be used on a first-come first-served basis.
- Conference room usage needs to be scheduled at least 24 hours in advance directly with staff.
The ID Team
To help maintain the limited capacity restrictions, between 1 – 4 ID team members will work in the shared space at any given time on a semi-regular basis, with the rest continuing to work remotely. The Director of Operations is present on a regular basis.
Travis Linderman (Managing Director) holds 1-on-1 Zoom consultations from 10am – 3pm,
Monday, Tuesday, Thursday and most Fridays. You can schedule them here.
Travis will be at IDHQ each Wednesday to meet with Members individually and tour new
Business Hours During Phase 4, revised business hours of Monday-Friday from 8am-4pm are in effect to promote the safety of our on-site team, and to correlate with the hours that the Glen Ellyn Civic Center is open to the public. IDHQ is not open on Saturdays and Sundays. There are no evening hours. We are monitoring the visiting patterns of our community and will adjust as needed to promote a safe environment for everyone.
Entrance and Exits
All members must enter only through the north entrance of the Civic Center (on Duane Street), using the center
door. We are encouraging one-way traffic as much as possible to reduce the chance of congestion. Please
follow signage in the office. Slash card access continue to be turned off to the doors outside – but work on the door to enter IDHQ. Social distancing measures are in place.
Each ID Team Member is housed in a closed-door office. It is your responsibility to check in with one of
them when you arrive – so that your temperature can be taken. A blue line has been set up – to ensure that a 6
foot distance from the office doors are maintained until both you and the ID Team Member can ensure that the
temperature protocol does not signal a problem and that masks are secured properly. Conversations with ID
Team Members require that ID Members stay behind this blue line, unless agreed upon separately.
When You Arrive Each Day
Movement throughout the space is dictated by one-way directional signage. Please follow the signs to
prevent congestion or pinch points where physical distancing could be compromised. Blue tape has been placed
throughout the space to help build guardrails for social distancing and protect any member that is sitting down
from all directions.
All interior doors, including conference rooms, are propped open to limit touch points and improve air
circulation. Unless absolutely necessary, please do not close these doors. If you must close the door for
privacy, limit your time in the room and wipe down the surfaces and door handles upon exiting
The refrigerator, microwave, cutlery and dishware are not available for use in this phase to minimize touch points. Go support a local Glen Ellyn restaurant.
We have hand-sanitizer and antibacterial wipes throughout the space for your use. Additionally, ID Team Members frequently cleaning shared surfaces throughout the day and GE Village staff clean and wipe down all surfaces each evening.
All events will be virtual until further notice. Webinars will run more frequently in later Fall.
Per ID guidelines, no gatherings larger than 10 are allowed. We are utilizing the event space for additional company seating. Unfortunately, this means no events, large team meetings, happy hours, shared meals, or social gatherings are permitted on Innovation DuPage premises. During July and August we will not have Stand-ups, Workshops or any other in-person events.
The Parking Deck Construction has begun – therefore all parking behind the GE Civic Center has been eliminated and the rear entrances have been shut off for the remainder of 2020. We will keep you informed on the timeline of construction as we learn more. New parking passes will be distributed for the summer and available parking lots will be highlighted through a separate document.
Shared and Reserved Space
Restrictions will require us to designate specific rooms and/or desks to each company. Conference room usage needs to be scheduled at least 24 hours in advance directly with staff. Therefore, for those of you who are comfortable in returning, we need to know how many members to expect and how frequently you would intend to use IDHQ.
Once capacity is reached, we will send an alert on our Slack channel (#announcements). Please monitor this channel, if you arrive after capacity is reached, you will not be allowed entry to the space. Email email@example.com if you need help joining ID’s slack workspace.
To exercise caution, our space is only open to Innovation DuPage keycard holders and our team at this time. ID Members are responsible to inform the ID Team when Clients will be visiting the building – in order to conduct the same health screening that all members go through each day. We will continually monitor this
guideline and will notify you when we are able to relax this safety measure.
Seating and Conference Rooms
Seating and conference rooms have been reconfigured to a very limited capacity and spaced (at least 6-feet apart)
for physical distancing. Whenever possible, doors are required to be kept open to provide proper ventilation. Additionally, the facility is set-up for maximum social distancing. Some rooms have been taken offline completely. Conference rooms are available for booking meetings of a limited number of people depending on the capacity that each room allows. Members cannot move chairs or tables without consent from ID staff.
We require the following safety measures to be taken by everyone in the space:
Do not come into the space if you are sick, you WILL be turned away.
This is a good CDC reference for self-checking symptoms. Symptoms may appear 2-14 days after exposure to the virus. For the sake of other visitors to Village facilities, IDHQ and our staff, we ask that you please stay home if you or a member of your family are currently ill or experiencing symptoms of COVID-19 including but not limited to:
Fever or chills
Shortness of breath or difficulty breathing
Bluish lips of face
Persistent pain or pressure in the chest
Muscle or body aches
New loss of taste or smell
Congestion or runny nose
Nausea or vomiting
Temperature Check and Health Screen
Upon arrival, an ID Team Member will take your temperature and you will be responsible for answering a series of short health questions. This includes your good-faith certification that you are not presenting any of the commonly known symptoms of COVID-19. This enables us to promote a safe environment for everyone in the space. Be aware that health monitoring including temperature checks will be a feature until deemed unnecessary by ID staff.
Please practice good hygiene to protect yourself and others — there is signage as a reminder of best practices.
Face protection/face coverings that cover both the mouth AND nose are required all times in the facility. If you need a resource for ordering face protection, please contact us at ID@InnovationDuPage.org beforehand. We do have masks on reserve in case of an emergency. Please bring your own mask. Also, if you have a favorite sanitizer – bring it.
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