Innovation DuPage Reopening Guidelines

This is a living document that will be updated as guidance evolves. Please check back often to ensure you are working with the most up-to-date information. We are all working through the ever-fluctuating news and regular changes to the COVID-19 State guidelines.

The ID Community should note that Innovation DuPage continues to deliver many services virtually over Zoom and Slack.

Current Phase: 4

GUIDING PRINCIPLES

  • The health and safety of the ID Community as a whole is our top priority. We will foster a culture of safety.
  • We will follow science and the guidance of experts. We will not lead on this, but lag in moving from phase to phase as we learn from others.
  • We will err on the side of more restrictive measures at the outset and relax them as we can. Returning to the office space is a privilege and carries responsibilities each of us has to one another.
  • IDHQ Modifications

    The safety of the ID Members, ID Team and the public who visit our facility remains our top priority. As such, members and visitors who must conduct business in person will notice changes when entering the facility in following the Illinois Department of Health guidance for reopening public spaces:

    1. Face coverings will be required for all visitors to Village of Glen Ellyn facilities.
    2. Social distancing measures will be in place requiring at least 6 feet of distance between all members, visitors and staff.
    3. All visitors must enter only through the north entrance of the Glen Ellyn Civic Center (on Duane Street) using the center door. Remaining doors can only be used as emergency exits.
    4. The ID slash card will not work on any other doors in the GE Civic Center.
    5. There are partitions at the public-facing department counters in the Civic Center to protect visitors and staff, and hand sanitizer will be available for use.
    6. IDHQ’s front door at the top of our stairs will remain closed all day from 8am – 4pm. Members will need to utilize their re-activated slash cards in order to enter the facility.
    7. Innovation DuPage’s hours will match the Glen Ellyn Civic Center hours 8am – 4pm. We will have an additional 30 minutes to exit the building before the doors are locked.
    8. There are plastic partitions between working spaces (at least 6-feet apart) throughout IDHQ and the flow of traffic is directed per signage.
    9. Seating is assigned by individual company and cannot be used on a first-come first-served basis.
    10. Conference room usage needs to be scheduled at least 24 hours in advance directly with staff.

    The ID Team

    To help maintain the limited capacity restrictions, it is likely that between 1 – 4 ID team members will work in the shared space at any given time on a semi-regular basis, with the rest continuing to work remotely. The Director of Operations will be present on a regular basis.

    Travis Linderman (Managing Director) will maintain 1-on-1 Zoom consultations from 10am – 3pm, Monday, Tuesday, Thursday and most Fridays. You can schedule them here.

    Beginning July 15th, Travis will be at IDHQ each Wednesday to meet with Members individually and tour new startups.

    Business Hours

    Business Hours During Phase 4, revised business hours of Monday-Friday from 8am-4pm will be in effect to promote the safety of our on-site team, and to correlate with the hours that the Glen Ellyn Civic Center is open to the public. IDHQ will not be open on Saturdays and Sundays. There are no evening hours. We will be monitoring the visiting patterns of our community and adjust as needed to promote a safe environment for everyone.

    Entrance and Exits

    All members must enter only through the north entrance of the Civic Center (on Duane Street), using the center door. We will be encouraging one-way traffic as much as possible to reduce the chance of congestion. Please follow signage in the office. Slash card access will continue to be turned off to the doors outside – but will work on the door to enter IDHQ. Social distancing measures will be in place.

    Movement

    Each ID Team Member will be houses in a closed-door office. It is your responsibility to check in with one of them when you arrive – so that your temperature can be taken. A blue line has been set up – to ensure that a 6 foot distance from the office doors are maintained until both you and the ID Team Member can ensure that the temperature protocol does not signal a problem and that masks are secured properly. Conversations with ID Team Members will require that ID Members stay behind this blue line, unless agreed upon separately.

    When You Arrive Each Day

    Movement throughout the space will be dictated by one-way directional signage. Please follow the signs to prevent congestion or pinch points where physical distancing could be compromised. Blue tape has been placed throughout the space to help build guardrails for social distancing and protect any member that is sitting down from all directions.

    Doors

    All interior doors, including conference rooms, will be propped open to limit touch points and improve air circulation. Unless absolutely necessary, please do not close these doors. If you must close the door for privacy, limit your time in the room and wipe down the surfaces and door handles upon exiting

    Kitchen Access

    The refrigerator, microwave, cutlery and dishware will not be available for use in this phase to minimize touch points. Go support a local Glen Ellyn restaurant.

    Supplies

    We will have hand-sanitizer and antibacterial wipes throughout the space for your use. Additionally, ID Team Members will be frequently cleaning shared surfaces throughout the day and GE Village staff will clean and wipe down all surfaces each evening.

    Events

    All events will be virtual until further notice. Webinars will run more frequently as we move later in the Summer and Fall.

    Per ID guidelines, no gatherings larger than 10 are allowed. We are utilizing the event space for additional company seating. Unfortunately, this means no events, large team meetings, happy hours, shared meals, or social gatherings will be permitted on Innovation DuPage premises. During July and August – we will not have Stand-ups, Workshops or any other in-person events.

    Parking

    The Parking Deck Construction has begun – therefore all parking behind the GE Civic Center has been eliminated and the rear entrances have been shut off for the remainder of 2020. We will keep you informed on the timeline of construction as we learn more. New parking passes will be distributed for the summer and available parking lots will be highlighted through a separate document.

    Shared and Reserved Space

    When we return, restrictions will require us to designate specific rooms and/or desks to each company. Conference room usage needs to be scheduled at least 24 hours in advance directly with staff. Therefore, for those of you who are comfortable in returning as soon as we are able to re-open, we will need to know how many members to expect and how frequently you would intend to use IDHQ.

    Once capacity is reached, we will send an alert on our Slack channel (#announcements). Please monitor this channel, if you arrive after capacity is reached, you will not be allowed entry to the space. Email iduramk@innovationdupage.org if you need help joining ID’s slack workspace.

    Visitors

    To exercise caution, our space will only be open to Innovation DuPage keycard holders and our team at this time. ID Members are responsible to inform the ID Team when Clients will be visiting the building – in order to conduct the same health screening that all members go through each day. We will continually monitor this guideline and will notify you when we are able to relax this safety measure.

    Seating and Conference Rooms

    Seating and conference rooms will be reconfigured to a very limited capacity and spaced (at least 6-feet apart) for physical distancing. Whenever possible, doors will be required to be kept open to provide proper ventilation. Additionally, the facility will be set-up for maximum social distancing. Some rooms will be taken offline completely. We anticipate making conference rooms available for booking meetings of a limited number of people depending on the capacity that each room allows. Members cannot move chairs or tables without consent from ID staff.

    PROTOCOLS:

    We will require the following safety measures to be taken by everyone in the space:

    Do not come into the space if you are sick, you WILL be turned away.

    This is a good CDC reference for self-checking symptoms. Symptoms may appear 2-14 days after exposure to the virus. For the sake of other visitors to Village facilities, IDHQ and our staff, we ask that you please stay home if you or a member of your family are currently ill or experiencing symptoms of COVID-19 including but not limited to:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Bluish lips of face
  • Persistent pain or pressure in the chest
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • Temperature Check and Health Screen

    Upon arrival, an ID Team Member will take your temperature and you will be responsible for answering a series of short health questions. This includes your good-faith certification that you are not presenting any of the commonly known symptoms of COVID-19. This enables us to promote a safe environment for everyone in the space. Be aware that health monitoring including temperature checks will be a feature until deemed unnecessary by ID staff.

    Hygiene

    Please practice good hygiene to protect yourself and others — there will be signage as a reminder of best practices.

    Face Coverings

    Face protection/face coverings that cover both the nose and mouth are required all times in the facility. If you need a resource for ordering face protection, please contact us at ID@InnovationDuPage.org beforehand. We do have masks on reserve in case of an emergency. Please bring your own mask. Also, if you have a favorite sanitizer – bring it.

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    Governor Pritzker Announces $900 Million in Grant Relief Programs

    The information in this post was last updated on June 30th, 2020. It will be updated as new information is released.

    Key Takeaways

  • Financial assistance programs will provide relief for many renters and homeowners impacted by COVID-19
  • Small businesses experiencing hardships and/or damages as a result of civil unrest will receive economic recovery support
  • Poverty-stricken areas can expect funds to rebuild and serve diverse communities
  • State Grant Support

    On June 17th, Illinois Governor J.B Pritzker announced a wide-ranging package of over $900 million in state grant programs to support the communities and businesses impacted by the COVID-19.

    The pandemic has had an immense economic impact on the residents of Illinois. Many are facing financial hardships and businesses from various industries and sectors continue to face obstacles and strains. The new package of grant programs operate with equity requirements, ensuring that disproportionately impacted areas (DIAs) receive their fair share of support.

    “We are in a moment that requires a historic effort to mitigate this virus’s devastating effects on the health and livelihoods of the residents of this state,” said Governor Pritzker.

    Read on for details and eligibility requirements of each program.

    Emergency Rental Assistance Program

    The Illinois Housing Development Authority (IHDA) is launching a $150 million program with $5,000 grants to provide emergency rental assistance to Illinois tenants who are unable to pay their rent.

    The Emergency Rental Assistance Program (ERA) is expected to reach approximately 30,000 renters who are impacted by the pandemic. The program will launch in August 2020 and run through the end of the year. Additionally, Gov. Pritzker will extend the ongoing residential eviction ban through July 31 to provide a smooth transition into the assistance program.

    To qualify tenants must already carry an unpaid rent balance from March through present-day and certify that the reason they were unable to pay rent was due to a COVID-19 related loss of income on or after March 1, 2020. Landlords can expect to be paid on behalf of the tenant and they must agree not to evict the tenant for the duration of the ERA. This financial assistance will be available on a first-come, first-approved basis until the funds are exhausted.

    Emergency Mortage Assistance Program

    IHDA is also launching a separate $150 million program for eligible Illinois homeowners with grants of up to $15,000 to provide support with mortgage payments. The Emergency Mortgage Assistance Program (EMA) is expected to assist approximately 10,000 eligible homeowners who are unable to pay their mortgage. The program is expected to launch in August 2020 and provide assistance through the end of the year.

    Homeowners’ income prior to the pandemic cannot exceed 120 percent of the area median income (AMI). Only homeowners with mortgage arrearages, or in forbearance, on or after March 2020 through present-day may be eligible to apply. Eligible homeowners must be able to certify that the reason they could not pay their mortgage in full was due to a COVID-19-related loss of income on or after March 1, 2020. The assistance will be paid directly to the mortgagor’s loan servicer on behalf of the homeowner. This program win operate on a first-come, first-approved basis.

    New Business Interruption Grants Program

    The Illinois Department of Commerce and Economic Opportunity (IDCEO) will launch the first round of Business Interruption Grants (BIG) by providing $60 million to up to 3,500 businesses experiencing losses or business interruption as a result of COVID-19 related closures.

    The application for BIG will open on Monday, June 22 and IDCEO will begin releasing funds to qualifying businesses in early July. The total program funding will amount to at least $540 million in grants for small businesses, $270 million of which has been set aside for childcare providers, and is funded by the CARES Act. Click here to apply.

    Small businesses that needed to completely shut down or were drastically restricted will get priority in the first wave of grants.

    We are in a moment that requires a historic effort to mitigate this virus’s devastating effects on the health and livelihoods of the residents of this state

    Businesses eligible for the program must have experienced extreme hardship, demonstrated by eligible costs or losses in excess of the grant amount, since March and may continue to face depressed revenues or closure. Businesses must also have been in operation for at least three months prior to March 2020. An emphasis will also be placed on those businesses that are located in areas that have experienced recent property damage due to civil unrest, exacerbating the economic impacts of COVID-19.

    The program supports the following:

  • Businesses in DIAs – $20 million for businesses that are located in a subset of DIAs that have recently experienced significant property damage, providing 1,000 grants of $20,000 each
  • Bars and Restaurants – $20 million for bars and restaurants unable to offer outside service, providing at least 1,000 grants of up to $20,000 each
  • Barbershops and Salons – $10 million for barbershops and salons, providing 1,000 grants of $10,000 each
  • Gyms and Fitness Centers – $10 million for gyms and fitness centers that have lost significant revenue due to COVID-19, providing 500 grants of $20,000 each
  • Distressed Capital Program

    The IDCEO’s new economic recovery program will provide $25 million to support Illinois businesses that have sustained property damage as a result of civil unrest during the recent protests and demonstrations on or after May 25, 2020.

    The money will go toward reimburse businesses for the cost of structural repairs, and will place a priority on small businesses, women- and minority-owned companies, uninsured and underinsured businesses, businesses in communities with historic disinvestment, and businesses with “high community impact” such as grocery stores.

    The Distressed Capital Program will reimburse the costs to repair structural damages, including repairs to storefronts and entrances, improving electrical systems, and restoring exterior work.

    The Rebuild Distressed Communities Notice of Funding Opportunity (NOFO) will solicit applications from regional and local organizations that will perform outreach, coordinate local qualified vendors, and provide funds to cover the cost of repairs and building improvements for businesses in their region. The Distressed Capital Program also includes provisions to ensure BEP-certified contractors, including minority and women-owned businesses, are the first in line to do the repair work.

    Applications will be made available on Monday, June 22. Click here to apply.

    Poverty Alleviation Strategies

    The Illinois Department of Human Services (IDHS) will provide $32.5 million in an effort to immediately mitigate poverty in Illinois and respond to the needs of communities hit hard by COVID-19 and civil unrest. The program will support more than 73,000 people across the state by building upon contracts and services to target communities disproportionately affected by the pandemic. The actions will begin in June and extend through the summer.

    Specifically, the IDHS strategies will provide:

  • Unemployed Adults – Stipends of up to $4 million to help rebuild businesses
  • Summer Youth Providers – More than $6 million to empower and engage youth and help rebuild communities
  • Foods Banks – $2 million to expand the capacity to feed hungry families in the hardest hit areas
  • Illinois Black and Brown Farmers – $1 million to increase the availability of fresh food and produce
  • Mental Health Services – $2 million to help meet the increased demand for crisis services and better serve diverse communities
  • Community-Based Organizations – $5 million to provide small grants for healing circles, restorative justice circles, and other healing activities
  • Temporary Assistance for Needy Families (TANF) – One-time $500 payment to help ensure food security, totaling $11.5 million
  • Additionally, the Illinois Department on Aging (IDA) will expand the Emergency Senior Services Funds by providing up to $5 million to support senior residents in need of meals, groceries, medicine, and medical care. The funding will assist seniors who may not have been able to access necessary supplies due to damages to physical locations in their communities. The department will utilize the statewide case coordinator units (CCUs) throughout the Aging network to take referrals for services from all Aging providers.

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    Economic First Responders

    This article was originally published on The Daily Herald Business Ledger on May 13, 2020 titled “Working Together to Keep Business as Usual.”

    During these critical times, a network of Economic First Responders is needed more than ever before. Joseph Cassidy, Assistant Vice President of Economic Development and Dean of Continuing Education and Public Services at College of DuPage shares the work of economic development agencies and the resources that are available for the small business community.

    Key Takeaways

  • Economic development agencies are adjusting swiftly to changing demands by transitioning their resources and programs online
  • Local organizations such as Choose DuPage, workNet DuPage and College of DuPage Business Development Center are contributing business support services
  • Supporting small businesses and uniting as a community will help move us forward
  • Working Together to Keep Business as Usual: Dean Cassidy

    The Great Lockdown in response to the coronavirus will likely lead to a recession that is more severe than that of 2008, according to the International Monetary Fund. While a highly educated workforce, a diversified set of industry clusters and strong municipal and county leadership have mitigated impact, it is clear that we are all going to have to work together to support the small businesses that will drive economic recovery.

    Collaboration between regional workforce boards like workNet DuPage, economic development agencies like Choose DuPage and College of DuPage’s Business Development Center (BDC) is critical. These entities are working with regional chambers of commerce, the business incubator/accelerator known as Innovation DuPage (ID) and a number of colleges and universities to continue the necessary support of the small businesses that are impacted most during these uncertain times. COD’s BDC houses the Illinois Small Business Development Center (SBDC) as well as the Illinois Procurement Technical Assistance Center and the Illinois International Trade Center.

    The BDC Center staff is working around the clock to help companies apply for payroll protection, business loans and to develop contingency plans while seeking to expand revenue streams. In fact, the BDC offered over 42 webinars, served hundreds of clients with over 500 hours of free consultation since mid-March.

    Undoubtedly, the closure of society followed by a gradual reopening to prevent the spread of the coronavirus will have dramatic and negative consequences on both large and small businesses.

    We encourage everyone to support the small businesses that make the region unique. At the same time, we see opportunity as new business ideas, products and modes of delivery are created in response to the closures and continuing public health safety precautions. Innovation DuPage reports higher than normal client volume as startups consider new business opportunities and young companies look for guidance in navigating these unprecedented times.

    While these economic development partners miss the face-to-face connection with clients and members, each has moved services and resources online to support business continuity.

    We see opportunity as new business ideas, products and modes of delivery are created in response to the closure

    The DuPage Convention and Visitors Bureau is offering virtual tours of area attractions to help residents and businesses connect even while social distancing keeps us apart.

    Choose DuPage, and workNet DuPage, along with chambers of commerce, the BDC and ID are also conducting webinars, Zoom meetings and virtual meetups to continue learning and connection across our regional business ecosystem.

    For instance, the COD BDC and the Naperville Chamber of Commerce offered “Small Business Current Financial Disaster Relief” as a webinar, and Innovation DuPage sponsored Concordia University’s “Cougar Tank” virtual student pitch contest.

    ID, COD Business Solutions and the Hispanic American Construction Industry Association are collaborating on two new programs to further diversify the talent pool for both new and mature construction companies.

    COD Adult Education, the BDC and ID are collaborating on an entrepreneurship course for English language learners. The partners and clients have been extremely flexible, as all of these efforts were moved online and are continuing quite successfully. This agility and willingness to collaborate are critical to recovery.

    Almost overnight, schools moved thousands of courses from on ground to online. The challenges to staff and faculty alike are immense, but these efforts, when assessed and refined, will ultimately promote increased efficiency and improve pedagogy.

    College of DuPage is gearing up to serve not only the students who were planning on attending this fall, but also those who may be hesitant to go away to school at this time.

    I’ve witnessed an aligning of leaders and philosophies over the past several years in support of regional cooperation in the area of economic development — I think this needs to continue into the future, with large and small companies, municipalities, colleges and universities continuing the shift to a ‘coopetition’ model which benefits the whole as well as the individual organization. As we seek out the new normal while working in this quickly shifting environment, we need to stay alert for new opportunities. Through heightened collaboration and synergy, we will move from surviving to thriving in the months to come.

    Thank you to Dean Cassidy for featuring ID in the many entities that are ready to serve the community. Together we are boundless.

    Connect with Dean Joe Cassidy on Linkedin.

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    Cinco de Mayo Happy Hour

    Join us in our virtual happy hour to meet and network with other founders, business owners and Innovation DuPage staff. We will be using breakout rooms to accommodate a more intimate conversation setting. Join us for an opportunity to win a gift card from, local Glen Ellyn restaurant, A Toda Madre.

    Tuesday, May 5th at 4:00 pm

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.