Innovation DuPage Reopening Guidelines

This is a living document that will be updated as guidance evolves. Please check back often to ensure you are working with the most up-to-date information. We are all working through the ever-fluctuating news and regular changes to the COVID-19 State guidelines.

The ID Community should note that Innovation DuPage continues to deliver many services virtually over Zoom and Slack.

Current Phase: 4

GUIDING PRINCIPLES

  • The health and safety of the ID Community as a whole is our top priority. We will foster a culture of safety.
  • We will follow science and the guidance of experts. We will not lead on this, but lag in moving from phase to phase as we learn from others.
  • We will err on the side of more restrictive measures at the outset and relax them as we can. Returning to the office space is a privilege and carries responsibilities each of us has to one another.
  • IDHQ Modifications

    The safety of the ID Members, ID Team and the public who visit our facility remains our top priority. As such, members and visitors who must conduct business in person will notice changes when entering the facility in following the Illinois Department of Health guidance for reopening public spaces:

    1. Face coverings will be required for all visitors to Village of Glen Ellyn facilities.
    2. Social distancing measures will be in place requiring at least 6 feet of distance between all members, visitors and staff.
    3. All visitors must enter only through the north entrance of the Glen Ellyn Civic Center (on Duane Street) using the center door. Remaining doors can only be used as emergency exits.
    4. The ID slash card will not work on any other doors in the GE Civic Center.
    5. There are partitions at the public-facing department counters in the Civic Center to protect visitors and staff, and hand sanitizer will be available for use.
    6. IDHQ’s front door at the top of our stairs will remain closed all day from 8am – 4pm. Members will need to utilize their re-activated slash cards in order to enter the facility.
    7. Innovation DuPage’s hours will match the Glen Ellyn Civic Center hours 8am – 4pm. We will have an additional 30 minutes to exit the building before the doors are locked.
    8. There are plastic partitions between working spaces (at least 6-feet apart) throughout IDHQ and the flow of traffic is directed per signage.
    9. Seating is assigned by individual company and cannot be used on a first-come first-served basis.
    10. Conference room usage needs to be scheduled at least 24 hours in advance directly with staff.

    The ID Team

    To help maintain the limited capacity restrictions, it is likely that between 1 – 4 ID team members will work in the shared space at any given time on a semi-regular basis, with the rest continuing to work remotely. The Director of Operations will be present on a regular basis.

    Travis Linderman (Managing Director) will maintain 1-on-1 Zoom consultations from 10am – 3pm, Monday, Tuesday, Thursday and most Fridays. You can schedule them here.

    Beginning July 15th, Travis will be at IDHQ each Wednesday to meet with Members individually and tour new startups.

    Business Hours

    Business Hours During Phase 4, revised business hours of Monday-Friday from 8am-4pm will be in effect to promote the safety of our on-site team, and to correlate with the hours that the Glen Ellyn Civic Center is open to the public. IDHQ will not be open on Saturdays and Sundays. There are no evening hours. We will be monitoring the visiting patterns of our community and adjust as needed to promote a safe environment for everyone.

    Entrance and Exits

    All members must enter only through the north entrance of the Civic Center (on Duane Street), using the center door. We will be encouraging one-way traffic as much as possible to reduce the chance of congestion. Please follow signage in the office. Slash card access will continue to be turned off to the doors outside – but will work on the door to enter IDHQ. Social distancing measures will be in place.

    Movement

    Each ID Team Member will be houses in a closed-door office. It is your responsibility to check in with one of them when you arrive – so that your temperature can be taken. A blue line has been set up – to ensure that a 6 foot distance from the office doors are maintained until both you and the ID Team Member can ensure that the temperature protocol does not signal a problem and that masks are secured properly. Conversations with ID Team Members will require that ID Members stay behind this blue line, unless agreed upon separately.

    When You Arrive Each Day

    Movement throughout the space will be dictated by one-way directional signage. Please follow the signs to prevent congestion or pinch points where physical distancing could be compromised. Blue tape has been placed throughout the space to help build guardrails for social distancing and protect any member that is sitting down from all directions.

    Doors

    All interior doors, including conference rooms, will be propped open to limit touch points and improve air circulation. Unless absolutely necessary, please do not close these doors. If you must close the door for privacy, limit your time in the room and wipe down the surfaces and door handles upon exiting

    Kitchen Access

    The refrigerator, microwave, cutlery and dishware will not be available for use in this phase to minimize touch points. Go support a local Glen Ellyn restaurant.

    Supplies

    We will have hand-sanitizer and antibacterial wipes throughout the space for your use. Additionally, ID Team Members will be frequently cleaning shared surfaces throughout the day and GE Village staff will clean and wipe down all surfaces each evening.

    Events

    All events will be virtual until further notice. Webinars will run more frequently as we move later in the Summer and Fall.

    Per ID guidelines, no gatherings larger than 10 are allowed. We are utilizing the event space for additional company seating. Unfortunately, this means no events, large team meetings, happy hours, shared meals, or social gatherings will be permitted on Innovation DuPage premises. During July and August – we will not have Stand-ups, Workshops or any other in-person events.

    Parking

    The Parking Deck Construction has begun – therefore all parking behind the GE Civic Center has been eliminated and the rear entrances have been shut off for the remainder of 2020. We will keep you informed on the timeline of construction as we learn more. New parking passes will be distributed for the summer and available parking lots will be highlighted through a separate document.

    Shared and Reserved Space

    When we return, restrictions will require us to designate specific rooms and/or desks to each company. Conference room usage needs to be scheduled at least 24 hours in advance directly with staff. Therefore, for those of you who are comfortable in returning as soon as we are able to re-open, we will need to know how many members to expect and how frequently you would intend to use IDHQ.

    Once capacity is reached, we will send an alert on our Slack channel (#announcements). Please monitor this channel, if you arrive after capacity is reached, you will not be allowed entry to the space. Email iduramk@innovationdupage.org if you need help joining ID’s slack workspace.

    Visitors

    To exercise caution, our space will only be open to Innovation DuPage keycard holders and our team at this time. ID Members are responsible to inform the ID Team when Clients will be visiting the building – in order to conduct the same health screening that all members go through each day. We will continually monitor this guideline and will notify you when we are able to relax this safety measure.

    Seating and Conference Rooms

    Seating and conference rooms will be reconfigured to a very limited capacity and spaced (at least 6-feet apart) for physical distancing. Whenever possible, doors will be required to be kept open to provide proper ventilation. Additionally, the facility will be set-up for maximum social distancing. Some rooms will be taken offline completely. We anticipate making conference rooms available for booking meetings of a limited number of people depending on the capacity that each room allows. Members cannot move chairs or tables without consent from ID staff.

    PROTOCOLS:

    We will require the following safety measures to be taken by everyone in the space:

    Do not come into the space if you are sick, you WILL be turned away.

    This is a good CDC reference for self-checking symptoms. Symptoms may appear 2-14 days after exposure to the virus. For the sake of other visitors to Village facilities, IDHQ and our staff, we ask that you please stay home if you or a member of your family are currently ill or experiencing symptoms of COVID-19 including but not limited to:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Bluish lips of face
  • Persistent pain or pressure in the chest
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
  • Temperature Check and Health Screen

    Upon arrival, an ID Team Member will take your temperature and you will be responsible for answering a series of short health questions. This includes your good-faith certification that you are not presenting any of the commonly known symptoms of COVID-19. This enables us to promote a safe environment for everyone in the space. Be aware that health monitoring including temperature checks will be a feature until deemed unnecessary by ID staff.

    Hygiene

    Please practice good hygiene to protect yourself and others — there will be signage as a reminder of best practices.

    Face Coverings

    Face protection/face coverings that cover both the nose and mouth are required all times in the facility. If you need a resource for ordering face protection, please contact us at ID@InnovationDuPage.org beforehand. We do have masks on reserve in case of an emergency. Please bring your own mask. Also, if you have a favorite sanitizer – bring it.

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    Economic First Responders

    This article was originally published on The Daily Herald Business Ledger on May 13, 2020 titled “Working Together to Keep Business as Usual.”

    During these critical times, a network of Economic First Responders is needed more than ever before. Joseph Cassidy, Assistant Vice President of Economic Development and Dean of Continuing Education and Public Services at College of DuPage shares the work of economic development agencies and the resources that are available for the small business community.

    Key Takeaways

  • Economic development agencies are adjusting swiftly to changing demands by transitioning their resources and programs online
  • Local organizations such as Choose DuPage, workNet DuPage and College of DuPage Business Development Center are contributing business support services
  • Supporting small businesses and uniting as a community will help move us forward
  • Working Together to Keep Business as Usual: Dean Cassidy

    The Great Lockdown in response to the coronavirus will likely lead to a recession that is more severe than that of 2008, according to the International Monetary Fund. While a highly educated workforce, a diversified set of industry clusters and strong municipal and county leadership have mitigated impact, it is clear that we are all going to have to work together to support the small businesses that will drive economic recovery.

    Collaboration between regional workforce boards like workNet DuPage, economic development agencies like Choose DuPage and College of DuPage’s Business Development Center (BDC) is critical. These entities are working with regional chambers of commerce, the business incubator/accelerator known as Innovation DuPage (ID) and a number of colleges and universities to continue the necessary support of the small businesses that are impacted most during these uncertain times. COD’s BDC houses the Illinois Small Business Development Center (SBDC) as well as the Illinois Procurement Technical Assistance Center and the Illinois International Trade Center.

    The BDC Center staff is working around the clock to help companies apply for payroll protection, business loans and to develop contingency plans while seeking to expand revenue streams. In fact, the BDC offered over 42 webinars, served hundreds of clients with over 500 hours of free consultation since mid-March.

    Undoubtedly, the closure of society followed by a gradual reopening to prevent the spread of the coronavirus will have dramatic and negative consequences on both large and small businesses.

    We encourage everyone to support the small businesses that make the region unique. At the same time, we see opportunity as new business ideas, products and modes of delivery are created in response to the closures and continuing public health safety precautions. Innovation DuPage reports higher than normal client volume as startups consider new business opportunities and young companies look for guidance in navigating these unprecedented times.

    While these economic development partners miss the face-to-face connection with clients and members, each has moved services and resources online to support business continuity.

    We see opportunity as new business ideas, products and modes of delivery are created in response to the closure

    The DuPage Convention and Visitors Bureau is offering virtual tours of area attractions to help residents and businesses connect even while social distancing keeps us apart.

    Choose DuPage, and workNet DuPage, along with chambers of commerce, the BDC and ID are also conducting webinars, Zoom meetings and virtual meetups to continue learning and connection across our regional business ecosystem.

    For instance, the COD BDC and the Naperville Chamber of Commerce offered “Small Business Current Financial Disaster Relief” as a webinar, and Innovation DuPage sponsored Concordia University’s “Cougar Tank” virtual student pitch contest.

    ID, COD Business Solutions and the Hispanic American Construction Industry Association are collaborating on two new programs to further diversify the talent pool for both new and mature construction companies.

    COD Adult Education, the BDC and ID are collaborating on an entrepreneurship course for English language learners. The partners and clients have been extremely flexible, as all of these efforts were moved online and are continuing quite successfully. This agility and willingness to collaborate are critical to recovery.

    Almost overnight, schools moved thousands of courses from on ground to online. The challenges to staff and faculty alike are immense, but these efforts, when assessed and refined, will ultimately promote increased efficiency and improve pedagogy.

    College of DuPage is gearing up to serve not only the students who were planning on attending this fall, but also those who may be hesitant to go away to school at this time.

    I’ve witnessed an aligning of leaders and philosophies over the past several years in support of regional cooperation in the area of economic development — I think this needs to continue into the future, with large and small companies, municipalities, colleges and universities continuing the shift to a ‘coopetition’ model which benefits the whole as well as the individual organization. As we seek out the new normal while working in this quickly shifting environment, we need to stay alert for new opportunities. Through heightened collaboration and synergy, we will move from surviving to thriving in the months to come.

    Thank you to Dean Cassidy for featuring ID in the many entities that are ready to serve the community. Together we are boundless.

    Connect with Dean Joe Cassidy on Linkedin.

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    The Power of We

    Key Takeaways

  • Economic development agencies are continuing to take actionable steps to help local businesses by providing resources and assistance
  • ID and our partners strive to support diverse communities and their businesses with employment and financial opportunities for POC
  • All entities are committed to serving the entrepreneurial community and coming together, boundless by the Power of We
  • Connect to entrepreneurial support services starting with a 1-on-1 consultation.

    The success or failure of a small business often depends on the individual at the helm of the venture. However, a natural problem arises when these entrepreneurs are exposed to new business responsibilities outside of their experience portfolio. Strategic planning, managing finances, utilizing digital marketing channels and establishing proper sales processes are only a few of the obstacles that business owners face. All these disparate areas challenge the entrepreneur’s individual ability to succeed. These difficulties are only amplified by the public health crisis that we are currently facing.

    Fortunately, operating your own business does not have to mean going it alone. There are regional organizations that collaborate to provide you and your business with the support services you need. This critical network of Business First Responders was recently highlighted in the Business Ledger’s article, “Working Together to Keep Business as Usual”.

    Pre-Downturn Collaboration

    It didn’t take COVID-19 to usher in the level of collaboration that we are experiencing during this downturn- the seeds for these channels were planted well before that. Innovation DuPage was created to act as the connective tissue of our region’s entrepreneurial support services. In its first year in business, ID focused on connecting founders to regional resources. This gives entrepreneurs the ability to scale at a faster pace without the steep price tag.

    Gray Matters Games (GMG), a board game company and inaugural ID member, is the perfect example of what these partnerships are able to accomplish. They worked with students in a marketing and strategy class at Elmhurst College on a launch plan for their game “Office Decathlon.” Through this relationship, GMG also hired a marketing intern from the College. At the College of DuPage (COD), GMG collaborated with a team of students from the graphic design program and brought their latest game “Alphabet Race” from concept to testing stage. Once again, this connection led the company to a new hire – a brilliant design contractor that’s been helping them on a number of projects. But that’s not all. Through ID, GMG linked up with the Executive MBA program at Northern Illinois University to create an international marketing plan. This will give GMG an opportunity to diversify their offerings and expand their retail footprint.

    When the world seemed to turn upside down, the interlocked relationships have helped to keep companies afloat. Regional economic development organizations came together to offer business owners a ‘breath of fresh air’ while the concept of a ‘new normal’ became inescapable.

    Operating in a Time of Dramatic Change

    “Collaboration between regional workforce boards like workNet DuPage, economic development agencies like Choose DuPage and College of DuPage’s Business Development Center (BDC) is critical. These entities are working with regional chambers of commerce, the business incubator Innovation DuPage (ID) and a number of colleges and universities to continue the necessary support of the small businesses that are impacted most during these uncertain times.”

    As the COVID-19 crisis enveloped the country, the COD Business Development Center was the first on the front lines to assist businesses in our community. The rush for financial relief was focused on “[helping] companies apply for payroll protection, business loans and develop contingency plans”. Since mid-March, they have assisted hundreds of clients and have run 29 webinars. They are a lifeline of support at a time when assistance is needed more than ever before.

    Choose DuPage similarly took up the call to action. When the federal government’s dollars allocated toward the Payment Protection Program (PPP) and the Emergency Disaster Injury Loans (EDIL) dried up, small business owners had few places to turn to. Choose DuPage and DuPage County’s response was to launch the Small Business Relief Program. County businesses were given an opportunity to apply for grants that assisted with employee retention payroll, utilities and rent. Meant for businesses with less than 15 employees, the $1.5 million dollars allocated toward the program gave small business owners yet another opportunity to stay afloat.

    The County’s workforce development agency, workNet DuPage, was at the forefront as well. They provided employers with training assistance to retrain their internal talent pool, assisted with recruitment support efforts and offered a number of resources to assist business owners. They performed all of these functions all whilst helping job seekers connect with funding for job training and aiding laid-off workers in applying for unemployment insurance.

    The list of support services goes on and on. What is most important is not the individual work that these organizations have carried out, it is the collective effort behind them. Though none of these organizations can fully mitigate the impact of this global pandemic, together they are able to minimize the long-term repercussions.

    Inclusion of Diverse Communities

    Our responsibility to support small business owners from minority communities is critical. They are suffering from this public health and economic crisis disproportionately. Resources and programs to help bolster their businesses will help to increase employment and financial opportunities for POC communities.

    The COD Continuing Education department, BDC and ID are collaborating on English Learning Acquisition Integrated Career and Academic Preparation System (ELA ICAPS) business classes. Program participants are first-generation immigrants who either have established businesses or are aspiring entrepreneurs. The course covers vital business topics including leadership, strategic planning, finance and sales. Simultaneously, participants are receiving incubation services from Innovation DuPage that includes 24/7 access to our coworking space (under ‘normal’ circumstances), mentorship and webinars/workshops. Though this program was originally slated to take place in-person, the necessary adjustments were made to continue delivery of high-quality instruction online.

    The Construction Industry Owner-to-CEO program is a collaborative effort put forth by the Hispanic American Construction Industry Association (HACIA) and ID. This offering is geared towards assisting POC, female and veteran-owned construction businesses. Subject areas include: contract bid process, project management, insurance & bonding and finance. Like so many others during this pandemic, the construction industry has been hit hard. Paving a path toward recovery will not be easy for any of these businesses. It will require an increased understanding of their industry, connections to new opportunities and support from peers and mentors. These are the very tenets of the Owner-to-CEO program.

    An Eye Toward the Future

    Though social distancing keeps us physically further apart, regional economic development agencies and partners are coming closer together than ever before. Together, we are dedicated to serving the entrepreneurial community. We will continue our work to bring you the high-quality programs you need. No matter what new challenges arise, we will be here to help guide you through.

    The small business community is made up of our neighbors, friends and family members. When the community comes together with a resolve to adapt and innovate, the Power of We is boundless.

    Connect with Us

    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    COVID-19 Recovery Analytics: Using the Power of Data Recap

    Every organization and person around the globe has been impacted by the Coronavirus. Companies are looking for new ways to use data and information to plan in their recovery and move their businesses forward successfully in the new environment. Join our virtual lunch ‘n’ learn and hear from leading data experts on key techniques and ways to utilize data to drive your recovery planning to optimize your business.

    Watch Chief Analytics Officer Larry Blackburn and Data Analytics Industry Consultant Rob Wellen of Datatelligent.

    View video highlights from this webinar below!

    Combatting Threats with Advanced Analytics

    Rob Wellen


    Companies are looking to get a better understanding of their business during this difficult time. Critical questions to ask yourself:

    Understand:

    What are the threats and opportunities relating to my business and the local market?

    Optimize:

    How can I optimize my business and better serve my customers?

    How can I reduce risk?

    Act:

    What are the trends for “What if” scenario planning?


    Business Recovery Tracking

    Rob Wellen


    These tools provide business owners with insight on how to make sense of COVID-19 data in relation to their business.

    Localized Impact Map

    This enables companies to integrate COVID-19 case data with their own business data in order to view their business impact and where their customers are located.

    Business Recovery Tracking

    Utilizing this model allows for “What if” scenario planning and trends a business against COVID-19 case trends. Track and make decisions against impact on local markets.


    Data Visualization: Snowflake+ Power BI+ Tableau

    Sam Guererro and Rob Wellen


    Now is a great time for organizations to invest in Cloud and data analytics tools. Rob Wellen, addresses tools that businesses can use for data tracking. What platforms are the most beneficial and commonly for entrepreneurs and small business owners?

    To find out more about the tools discussed in the video:

    Tableau: Data-driven technology allows for improved business intelligence through embedded analytics. An interactive and visual analysis of your company.

    Power BI: Data made visual, view insights at scale and take strategic, actionable steps. Make decisions with confidence with one of the largest and fastest growing intelligence clouds.

    Snowflake: This software supports a multi-cloud strategy, including a cross-cloud approach. Features available through Snowflake include: data exchange, insights and analytics, data engineering, data warehouse modernization and enabling developers.


    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.

    Business Update 1-on-1 with Travis Linderman

    What challenges are you facing as a startup founder? We will work through them with you.

    Fundraising • Brand Identity • Deck Review • Sales & Marketing Strategy • Customer Discovery

    Cash Flow & Burn Rate • Value Proposition • Market Research • Business Model Canvas

    All Chicagoland startup founders welcome!

    Click below to schedule your 45 minute 1-on-1 with ID Managing Director Travis Linderman



    Innovation DuPage can help transform your idea into a viable commercial venture. Connect with us on Instagram, LinkedIn, Twitter, Facebook or call 630-942-3340 to explore your next steps. If you are interested in connecting with entrepreneurs like you, check out our public events.